In today’s world, technology plays a key role in urban development, and Edmonton is no exception. Over the years, the city has introduced innovative solutions aimed at improving residents’ lives and creating a business-friendly environment. In this article, we explore how technology is transforming Edmonton’s urban landscape. More at iedmonton.net.
Edmonton as a Smart City: Key Projects and Awards
In 2020, Edmonton received the Smart 50 Award in the Digital Transformation category from Smart Cities Connect. The award recognized the city’s use of artificial intelligence (AI) to assess construction quality, significantly reducing bureaucratic procedures and allowing staff to focus on high-risk projects.
In 2019, Edmonton received another Smart 50 Award for its autonomous equipment in open spaces. The city was also named Canada’s Most Open City in 2015, 2016, 2017, and 2019. Additionally, Edmonton became the first Canadian city to win the IBM Smarter Cities Challenge award.
“The City of Health” Initiative
Edmonton’s IBM Smarter Cities Challenge victory was driven by a project using innovative municipal technologies to improve social, healthcare, and economic indicators. Known as “The City of Health”, this initiative fosters healthcare innovations by local companies and partners to address community health challenges.
The project collaborates with Edmonton’s municipal government, startups, and major organizations to help residents take better control of their health. AI technology is also used to analyze health data patterns, making healthcare processes more predictable and allowing the city to focus on priority health concerns.
Digital Development Strategy by the Mayor
According to the Financial Times, Edmonton has the highest economic potential among North American cities. The city’s infrastructure, workforce, economy, and quality of life attract global investments. Edmonton’s mayor, Don Iveson, introduced a strategic digital development plan called “The Way Forward”.
This bold vision outlines Edmonton’s transformation by 2040. Since 2009, the city administration has followed this strategic roadmap, which focuses on:
- Leveraging modern technologies to enhance urban living,
- Creating an innovative ecosystem to improve citizen-government interactions.
Edmonton’s Smart Transportation System
Edmonton’s transport system is constantly evolving to offer greater comfort and efficiency. Smart technologies help reduce traffic congestion, enhance public transit efficiency, and promote sustainable mobility.
The city has already installed intelligent traffic signals, which analyze real-time traffic flow, significantly improving road safety. Additionally, digital displays at bus stops provide real-time arrival updates and route changes. Commuters can also track bus routes in real-time using the ETS Live app.
In early 2025, Edmonton completed an electronic fare payment system for public transit, allowing passengers to pay using credit or debit cards or digital wallets. This system enhances flexibility and convenience, eliminating the need for physical tickets or cash.
In 2024, Edmonton secured $1.29 million CAD to develop a zero-emission transportation strategy. These funds will support planning and analysis to transition to a fully electric bus fleet.
Digital Technology in Public Services
Edmonton is actively integrating digital technologies to make city services more accessible, improve operational efficiency, and enhance resident-government interactions. The city’s Edmonton Service online portal allows residents to:
- Apply for permits and licenses,
- Pay for municipal services,
- Report city issues (e.g., streetlight outages, road problems),
- Stay informed on Edmonton’s political landscape.
Additionally, Edmonton has an open data portal that provides information on transportation, environmental issues, and city demographics. The portal also features urban development maps, city planning documents, and municipal budget expenditures. This level of digitalization enhances government transparency and public engagement.
Edmonton is actively embracing digital transformation across various sectors, with ambitious plans to become a “city of the future” by 2040. The city’s commitment to smart technologies and innovative urban solutions continues to shape a more efficient, connected, and sustainable Edmonton.